Service

Service for Taikan CNC machines

Warranty and post-warranty service, spare parts and machine upgrades, by specialists additionally trained by Taikan in the intricacies of their machines.

Service requestCall us: +359 878 34 73 03

How service works when a machine breaks down

  1. 1

    Call or request

    Call us or send the request below with the model, the serial number and a description of the problem. A photo of the error or a short video helps a lot.

  2. 2

    Diagnosis

    Our specialist reviews the information and clarifies the cause and the spare parts needed with you.

  3. 3

    Visit

    When needed, a specialist visits the machine on site and repairs the fault.

Service

What the service includes

Warranty and post-warranty service

Prompt service of Taikan machines during the warranty period and after it.

Spare parts

We supply spare parts for Taikan machines.

Upgrades with optional extras

Further upgrade of the machine with options as your production grows.

Specialists trained by Taikan

Service is carried out by specialists additionally trained by Taikan in the intricacies of the machines.

Service request

Fill in what you know. The model and the serial number are on the machine's rating plate.

JPG, PNG, MP4, MOV or PDF, up to 3 files, 10 MB in total. For a larger video, put a link in the description.

Service questions

Do you service machines in and out of warranty?

Yes. We provide warranty and post-warranty service for Taikan machines.

Do you supply spare parts?

Yes, we supply spare parts for Taikan machines. Give us the model and the serial number so we can identify the exact part.

Can the machine be upgraded?

Yes. The machines can be further upgraded with optional extras. Tell us the model and what you would like to add.

Who carries out the service?

Our service specialists, additionally trained by Taikan in the intricacies of the machines.

What should I prepare before calling?

The model and the serial number from the rating plate, a short description of the problem and, if possible, a photo of the error message or a short video.