The website operator takes your personal data seriously and will treat your personal information confidentially and in accordance with the law.

Application area

This privacy policy is intended, in accordance with the European Data Protection Regulation (DSGVO), to inform users of this website about the type, scope and purpose of the collection and use of personal data by the website operator “MACHINE IMPORT BALKANS” Ltd. According to the General Data Protection Regulation and Bulgarian legislation, “MACHINE IMPORT BALKANS” Ltd. is the Administrator of personal data.

Операторът на уебсайта се отнася сериозно към личните Ви данни и ще третира
Вашата лична информация поверително и в съответствие със закона.

According to the Regulation, personal data is any information that relates to you and by which you can be identified or are already identified.

Processing of personal data (“Processing”) is any operation or set of operations which is performed upon personal data, whether or not by automated means. Please note that data transmission over the Internet may be subject to security vulnerabilities.

Our principles

The management and all employees of the company are committed to implementing the principles introduced by Regulation (EU) 2016/679 of the European Parliament and of the Council regarding the protection of personal data that is processed:

The data is processed lawfully, fairly and transparently;

Limitation of goals – correct commercial relationships, built on the basis of mutual interest and security and in accordance with applicable civil and commercial legislation, maximum satisfaction of the requirements and expectations of our clients and partners;

Minimizing data – name, position, registered office/place of residence, telephone, email, in order to identify the parties to commercial transactions, study your expectations and satisfaction, inform you about new products in the company's product list and the services we are ready to provide you;

Accuracy – if you request a change/deletion of the personal data provided to us for processing, we will promptly update/delete it;

Storage limitation – the storage period does not exceed that which is necessary in view of the purposes for which they are processed or that which is legally defined;

Integrity and confidentiality – we have built a system of appropriate technical and organizational measures to protect the personal data provided to us against unauthorized or unlawful processing;

Documentation and accountability – we have created an environment of internal conviction and motivation to comply with the rules and measures for the protection of personal data, documenting the actions we have taken as an element of the overall system for ensuring data security.

Processing of personal data

"MACHINE IMPORT BALKAN" Ltd. is obliged to process personal data under conditions that guarantee their storage and prevent their accidental loss for the specified purposes. As the operator of the website, MACHINE IMPORT BALKAN collects, uses and transfers your personal data only if this is permitted by law or if you consent to its collection.

Personal information means any information that is used to identify you and that can be traced back to you – for example, your name, email address and telephone number.

We may use your information to provide you with the goods and services you have requested;

  • We provide you with new information directly related to the products and services you have requested;
  • We respond to inquiries and provide information you have requested, including assistance in resolving issues arising in connection with your inquiries;
  • We provide you with catalogs, advertising materials, offers related to your interest in our field of activity, information about events and news;
  • Make sure our customers are real and prevent fraud;
  • We are looking for your opinions or comments regarding the services and products we provide;
  • We perform statistical analyses and other analyses to improve our services;
  • We inform you about changes to our privacy policy or our products and services.

Each client has the right at any time to request an update of their personal data, information regarding the use of their personal data, to withdraw the consent provided and to request deletion or restriction of their personal data, as well as to object to automated processing, including profiling.

Processing of contact data

If you contact the website operator via the contact options provided, your data will be stored so that it can be used to process and respond to your request and in case of follow-up questions. Without your consent, this data will not be disclosed to third parties.

Data access

The website operator collects data when the site is accessed and saves it as "server log files". The following data is logged:

  • Website visited
  • Exact time of access to the site
  • Amount of data sent in bytes
  • Source/reference that led you to the page
  • Browser used
  • Operating system used
  • IP address used

The data collected is only for statistical purposes and to improve the operation of the website and will not be shared with third parties for marketing purposes. The website operator reserves the right to retrospectively check the server log files if specific evidence indicates illegal use.

If and to the extent that we engage third parties in the performance of contracts (e.g. logistics service providers), they will receive personal data to the extent necessary for the performance of the relevant service.

Where is your data processed?

All personal data is processed in Bulgaria, but for hosting and maintenance purposes this information may also be located on servers and sites of data processors with whom we have a contract. Processing of comments and posts If you leave a post or comment on this website, your IP address will be saved. This is for the safety of the website operator: If your text violates the law, they would like to be able to trace your identity.

Data storage

The data you provide is necessary for the performance of the contract or the implementation of pre-contractual measures. Without this data, we cannot conclude a contract with you.

We keep your personal data only to the extent and for as long as necessary for the relevant activity for which they were provided, or as provided for in a contract between us, in compliance with the requirements and deadlines provided for in the Accountancy Act, tax laws and other applicable regulatory acts in force in the Republic of Bulgaria.

In case you provide your personal data to “MACHINE IMPORT BALKANS” Ltd. via Viber, Skype, Facebook or other social network, we inform you that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. In this regard, we recommend that you check these policies before sending us your personal data via these websites/applications.

"Cookies"

This website uses cookies. These are small text files stored on your device. Cookies do not contain any software programs. Your browser can access these files. The use of cookies increases the convenience and security of this website.

Popular browsers offer the option to prefer not to allow cookies.

Note: There is no guarantee that you will be able to access all features of this site without restrictions if you make the appropriate settings.

Google Analytics

This website uses Google Analytics, a service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA), to analyze how users use the website. The service uses cookies, which are text files placed on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

This website uses IP anonymization. The IP address of users is shortened within the EU member states and within the European Economic Area. This shortening removes the personal reference address of your IP address. According to the terms of the agreement between website operators and Google Inc., they use the collected data to compile an evaluation of the website's activities and to provide services related to the Internet.

You have the option to disable the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all the features of this website without restrictions if your browser does not allow cookies.

You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link takes you to the corresponding plug-in: tools.google.com/dlpage/gaoptout

Here is more information about the use of data by Google
Inc.: https://support.google.com/analytics/answer/6004245?hl=de

YouTube

Our website uses the provider YouTube LLC, 901 Cherry Avenue, San Bruno, California 94066, USA, represented by Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043 for the integration of videos. Normally, when you visit an embedded video page, your IP address will be sent to YouTube and cookies will be installed on your machine. However, our videos on YouTube are integrated in enhanced privacy mode (in this case, YouTube still contacts the DoubleClick service from Google, but personal data in accordance with Google's privacy policy is not used). As a result, YouTube does not store any information about visitors unless you watch the video itself. If you click on the video, your IP address will be sent to YouTube and YouTube will know that you have watched the video. If you are logged into YouTube via your user profile, this information will also be associated with your user profile (you can prevent this by logging out of YouTube before clicking on the video to watch it).

We have no information about the possible collection and use of your data by YouTube. For more information, please see YouTube's privacy policy at www.google.com/intl/bg/policies/privacy/. In addition, we refer to the general handling and deactivation of cookies in our general presentation in this privacy policy.

Use of social media plugins or links

This website integrates links to www.facebook.com, which is operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). Links to the Facebook logo or the term "share" in the Facebook colors (blue and white) are visible.

These links do not create a direct connection between your browser and Facebook's servers. Therefore, no data will be transmitted from us to Facebook.

If you use the connection functions - for example by sharing a page, the corresponding information is also transmitted to Facebook Inc.

This website also uses the Google Plus "Share" button. This is operated by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). These links do not directly connect your browser to Google servers. Therefore, no data will be transmitted from us to Google.

According to Google Inc., personal data is only collected when you share a page.

Newsletter subscription

The website operator offers you a newsletter in which you are informed about current events and offers. If you would like to subscribe to the newsletter, you must enter a valid email address. This will only be used to send the newsletter subscription and will not be passed on to third parties. You can unsubscribe at any time.

User rights: information, correction and deletion

As a user, you will receive free information on your request about which personal data is stored about you. If your request does not conflict with a legal obligation to retain data (e.g. data retention), you have the right to request the correction of inaccurate data and to have your personal data blocked or deleted.

You have the right at any time to request from us:

  • Access to your personal data collected in the process of providing and using the services, including: confirmation of whether we process your personal data, what categories they are, the purposes of this processing, and the recipients to whom the data is disclosed, as well as a message with a copy of your personal data that is being processed and its source;
  • Correct information you have provided to us when it becomes inaccurate or out of date, such as your email address, and any other information,
  • Deletion or blocking of your personal data when their processing does not meet the requirements of the Personal Data Protection Act or the General Data Protection Regulation (Regulation (EU) 2016/679),
  • Notification of this correction, deletion or blocking to third parties to whom your personal data has been disclosed, except where this is impossible or involves disproportionate effort.

The action you request to access, correct, delete or block personal data is performed only with respect to your personal data. It is free of charge.

To request access, correction, deletion or blocking of your personal data that we process, you must send us a written request containing:

  1. Name, address and other data for identifying the relevant individual;
  2. Description of the request;
  3. Preferred form for providing information under Art. 28, para. 1;
  4. Signature, date of application submission and correspondence address.
  5. Notarized power of attorney when submitted by an authorized person.

The application is sent to email: info@machine-import.com

We will fulfill your request for access, correction, deletion or blocking within 14 days, subject to legal requirements and exceptions in this regard.

You will be notified of the decision to take the requested action or the refusal to do so in accordance with the requirements of the law. The notification will be sent to you at the email address you provided.

If you wish to exercise any of your rights or have any questions regarding the processing of your personal data, please contact us at info@machine-import.com or at the contact details published on our website. If you are not satisfied with our response or do not believe that we are processing your data in a lawful manner, you may contact the competent authority for personal data protection – the Personal Data Protection Commission.

Personal Data Protection Commission
Address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
Tel.: 02/915 35 18, 02/915 35 15, 02/915 35 19, fax: 02/915 35 25
E-mail: kzld@cpdp.bg

Name, address and other data for identifying the relevant individual;

Description of the request;

Preferred form for providing information under Art. 28, para. 1;

Signature, date of application submission and correspondence address.